Learn the professional traits and responsibilities to become a vital part of the healthcare team in a medical office, clinic, hospital, and other healthcare settings. Administrative medical assistants handle a broad range of duties including maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal. This online medical administrative assistant course will prepare you for positions working alongside medical providers performing these administrative duties and prepare you for the Certified Medical Administrative Assistant (CMAA) exam.